One quote, no surprises
Whatever the technician writes on the quote form is what you pay. If we hit something unexpected, we stop, call you, and re-quote before continuing.
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A small Klang Valley crew that takes plumbing seriously
Tidewell Plumbing & Home Care Sdn Bhd was founded in 2018 by a former MEP foreman who got tired of seeing rushed work hidden behind brand-new tiles.
How we became your neighbour's go-to plumber
We started with one van, one foreman and three years of saved-up reputation from a previous job in commercial construction. The first dozen jobs came from people we knew. The next thousand came from those neighbours telling their friends.
Today the team is fifteen plumbers, four apprentices and one very patient dispatcher. We still take the same job seriously whether it's a RM 150 tap swap or a RM 18,000 bathroom rebuild.
- Founded in Wangsa Maju in 2018
- SSM Reg. No. 202501028734, fully licensed in Malaysia
- SPAN-registered plumbers permit on every site
- Public liability cover up to RM 1,000,000
- 12-month written workmanship guarantee on every job
What we stand for
Four habits that keep us out of bad reviews
Real materials
Genuine ASTM-rated PPR pipe, branded copper fittings, real silicone — never the cheap repacks that turn up in the corridor markets.
Photo handover
Every job ends with photos of the finished work, the part numbers used, and the pressure-test result, sent to your phone before we leave.
Twelve-month standby
If a joint we soldered fails inside 12 months, we come back free. No paperwork battles, no service-fee surprises.